On March 2, 2021, Microsoft released emergency patches for four critical zero-day vulnerabilities in Exchange Server. Within hours, every serious organization’s incident response team was in …
Read more →
Nine months ago, most of us were working from offices. The abruptness still feels surreal. By mid-March, IT departments across the country were executing the largest remote work migration in history, …
Read more →
Right now, in October and November of 2020, IT leaders across the world are sitting down with their CFOs to plan next year’s budgets. These budget conversations are happening while the pandemic …
Read more →
By September 2020, everyone had noticed it. Your colleagues’ cameras stayed off more often. Meetings that could have been emails started being scheduled as async updates. People began admitting …
Read more →
On March 19th, the Cybersecurity and Infrastructure Security Agency published a document that should have surprised absolutely nobody in our field but that felt, in a strange way, like vindication. …
Read more →
I want to tell you what the last three weeks of my life looked like, because I think it matters for anyone who works in IT or is thinking about working in IT, and because I don’t think the rest …
Read more →
There’s a particular kind of anxiety that comes with doing something you know is right while simultaneously feeling completely uncertain about it. I’ve been sitting with that feeling for …
Read more →
I was sitting across from one of my best technicians the other day when I noticed something I’d seen before but never really wanted to acknowledge. He was staring past me while I talked, nodding …
Read more →